Email overload -- imagined
A related problem is that of people who don't really receive an outrageous amount of email, but think they do. Some of these people are
technophobes who haven't yet figured out that reading their work email
is a professional responsibility just like answering their phones. Others
just think their own work is so important that they don't have to pay
attention to anyone else. I've had the unpleasant experience of sending
fairly urgent email to one of these folks, running into the culprit in the
hallway later in the day, and being told, "Oh, I had 20 messages in my
mailbox this morning so I didn't read any of them."
In case anyone missed the question above "How often should I check
my email?" here's the answer again: At least twice a day. The fact that
important information comes to you electronically is no excuse for
ignoring it -- I don't care how busy you are.
If you're stuck working with someone who's not good about reading
their email, you have two options:
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